Answer:
Universal Containers wishes to assign Cases using the same criteria employed for Live Agent chats. Which feature should a Consultant propose?
Omni-channel Skills-based routing
Explanation:
To answer, "b. offer rebates and incentives for customers who purchase washing machines." Increasing a company's productivity must be strategically planned, ensuring there is demand in line with economic expectations. If a firm expands its capacity without sufficient demand, the outcome can be detrimental, especially during economic downturns. The described firm faces idle capacity and, thus, it is prudent to provide price incentives like discounts to encourage demand for washing machines, allowing the business to maintain operations until the economy rebounds.
Answer:
setup cost = $1.75
setup time = 2.625 min
Explanation:
given data
The firm operates for 250 days annually.
Annual demand is 22,000.
Daily demand is 88.
Daily production stands at 250.
Desired lot size is set at 63 (equivalent to 2 hours of output).
Holding costs are $40 per unit each year.
To determine
the setup cost and setup time
solution
The setup cost is calculated as
setup cost =
......................1
Here, Q represents the desired lot size, H is the holding cost, d denotes daily demand, D is annual demand, and p is the daily output.
Plugging in the values,
setup cost = 
setup cost = 
setup cost = $1.75
Next,
the setup time is given by
setup time =
....................2
setup time = 
setup time = 2.625 min