B,
A and C are incorrect since a blog is not intended for personal correspondence
D Blogs are not meant for one-on-one communications
Customer service supervisors connect an organization's creative initiatives with the needs of clients, from leading initial meetings on new accounts to researching news sources for a campaign. They maintain relationships with client organization managers, oversee the agency's account team for all orders, and develop strategies for clients. Hence, the customer service manager is accountable for every aspect of project delivery to the client. However, the role of the account head extends beyond merely fulfilling client requests.
