Full question:
As a manager at the headquarters of Leland Enterprises, a transportation firm, you answer to the director, Javier.
Javier is recognized in the workplace for his short temper—quick to express anger and slow to offer compliments. He frequently humiliates individuals in public when he perceives their performance as lacking, which is often. Despite this, upper management appreciates his decisiveness and expertise in business analytics, leading to strong results for the company. They take a hands-off approach concerning his management style. Consequently, employee turnover is notably high as team members find they can either adapt to his leadership or depart without effecting change.
Decision Point: Javier's Goals
In a conference room with Javier and Jim, an assistant director who reports to you, you also have three other colleagues present, including your friend Emily, who report to Jim.
At the meeting's conclusion, Javier asserts, "So that's just how we operate here." When an employee inquires about specifics regarding projection goals, Javier dismisses the question stating, "You all know enough—focus on your tasks and allow me to manage the details. This meeting is adjourned. Now, turn to your neighbor and do our secret GIMME handshake." People fidget, rolling their eyes while doing a goofy handshake reminiscent of middle school.
In your view, how does the organizational culture at Leland Enterprises manifest?
Select the most appropriate options below and click Submit.
Ethics
Innovation
Symbols
Stories
Socialization
Language
Rituals
Answer:
Rituals
Explanation:
The example illustrates corporate rituals, which may be habitual sequences or ceremonies that reinforce the organization’s values, highlighting important goals and the hierarchy within the organization, exemplified by the request to perform the Gimme shake.
