At meetings of the quality team, Juan is nervous about suggesting ideas because he is not sure he understands why there are qual

ity problems. What would help Juan use positive workplace behaviors in the meetings?
A. relieve the tension by joking about some of the mangers

B. when others are speaking, focus on what you want to say in response

C. continue to avoid contributing ideas until you are asked.

D. prepare by studying problems ahead of the meeting and listening carefully