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yan
1 month ago
15

A customer is upset because she believed if she bought two products, she'd get two free. You explain the sale is actually buy tw

o, get one free. She argues that's not what the sign said.
Social Studies
1 answer:
OLga [1.6K]1 month ago
6 0
<span>Firstly, determine if her misunderstanding was justified—whether due to her mistake or misleading promotion from your company. If the error resulted from your advertising and your profit margins allow, consider honoring the two free items to build goodwill with the customer. Conversely, if she is clearly mistaken or attempting to deceive, inform her you cannot fulfill her request and escalate the issue to a manager if she insists on pursuing it.</span>
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Which of the following is NOT involved in critical thinking?
Juliette [1489]

Answer:

Option D: a dogmatic stance.

Explanation:

A dogmatic person firmly believes in something without having evidence to support their belief.

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Adapting your message to the task and audience requires empathy, which means putting yourself in the other person’s shoes. Empat
Juliette [1489]

This question is missing information; here’s the complete inquiry.

Tailoring your message to the intended task and audience necessitates empathy, which involves understanding the perspective of the other individual. Empathetic communicators think about how the recipient will interpret the message and strive to adopt a tone and professional language that resonate best with them.

Examine the message below, and assess if it is focused on the sender or the audience.

We want you to return. If you are happy, you’ll return, and we will remain profitable. Share your feedback about your experience, so we can improve.

Is the above communication focused on the sender or the audience?

Sender focused  

Audience focused

Which of the following responses successfully employs the "you" perspective? Check all that are applicable.

- We encourage you to make the most of the professional development workshops available to you.

- Your shopping experience at Toys4Fun should be enjoyable.

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- Thank you for choosing FreeLinks. Your order will dispatch on Saturday.

Which option demonstrates a conversational yet professional tone?

- We absolutely need to address this market downturn.

- The affected individual will disclose information to those who are in high-ranking positions.

- The conference report suggests we should reduce the number of corporate regulations.

Identify which statement maintains a relaxed yet professional tone.

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- There are mistakes in this report again. Please come to my office immediately to discuss how to resolve them!

Response:

- Sender focused

- Your shopping experience at Toys4Fun should be enjoyable.

- Thank you for choosing FreeLinks. Your order will dispatch on Saturday.

- The conference report suggests we should reduce the number of corporate regulations.

- Let’s meet at 1:00 today to go over the report.

- We will be implementing new performance measures.

Clarification:

A sender-focused message revolves around the intentions and needs of the sender. In this case, the message highlights what the business desires: profit and acknowledgment as the best.

Conversely, an effective “you” perspective places the audience at the forefront rather than the sender, underlining the advantages for the recipient.

Utilizing professional language entails maintaining a conversational tone that resonates with the audience's expectations. A conversational yet professional approach avoids casual conversation, inappropriate language, sentence fragments, texting lingo, and overly formal expressions.

A balance between professionalism and a casual tone is necessary, even in difficult situations, as it helps identify problems without assigning blame or expressing anger.

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Juliette [1489]

Answer:

Units

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A schema can be seen as the foundational elements of a cognitive model, allowing us to create mental representations of reality. Piaget introduces the concept of schema in his theory of development, highlighting its role as the core component of intelligent behavior. It's helpful to think of schema as interconnected units of knowledge, which may include objects, concepts, and actions. The plural form, schemata, represents multiple schemas stored in the brain that interact with new information. When a child's existing schemas adequately account for their surroundings, they achieve a state of equilibrium in their cognitive framework.

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If a cut in the budget deficit boosts global investors' confidence in Malaysia's economy, more investments will flow into various industries, thereby increasing the country's foreign reserves. This influx can elevate the value of the ringgit and improve exports, leading to a reduction in the trade deficit.

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Answer:

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-Anguish stems from feeling helpless against the crime's threat and the loss of personal belongings and/or bodily safety, while having no means to rectify the situation.

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