The specific collection of values, norms, beliefs, and attitudes shared by people and groups in a company is commonly referred t

Answer:

He ought to present reasons why his company can satisfy the customer's particular needs.

Explanation:

It's important to articulate how the firm can meet the customer's distinct requirements.

Tom discussed industry trends, noted his firm’s successful history, and proposed pricing alternatives.

A crucial aspect he overlooked, which is vital in these circumstances, is conveying why his company stands out in fulfilling customers’ needs and supporting them toward their objectives. This is significant since various competitors provide similar services, and what distinguishes his company is its ability to better address customer expectations.

Answer:

$311,100

Explanation:

Solution

Let's remember the following details:

The assumption is that Chester Corp has reduced its workforce by = %

The estimated cost of exit interviews = 100

Normal separation expenses = $5000

Now,

The total number of employees = 305

The reduction in workforce = 20%

So,

The number of employees being laid off = 305 x 20% = 61 individuals

Thus,

The separation expense per employee = $5000

Cost for exit interviews = $100

Total expense per individual = $5,100

Now,

The overall separation cost = 61 individuals x total separation cost per employee

That is,

= 61 x 5100 = $311,100

Response:

Conveyer Pape ought to consider Foreign Direct Investment instead.

Clarification:

This strategy for growth involves an organization setting up operations in a foreign country by constructing new facilities or purchasing an existing one, as opposed to allowing others to operate under its brand for a fee (Licensing).

While this method can be costly due to the significant capital required, when it succeeds, the investment returns are much more rewarding than merely collecting a small licensing fee or royalty.

Answer:

The right choice is B: Gap 2.

Explanation:

The gaps model of service quality, known as the 5 gaps model, is essential for organizations to guarantee customer satisfaction. Gap 2 specifically addresses the disparity between management perceptions and the actual customer experience. In this gap, managers make it a priority to define and deliver the expected quality of service. In this instance, FedEx is addressing customer-defined performance standards, indicating it plays a significant role in closing Gap 2 in the service quality gaps model.

Answer:

1.                                Damon Company

                     Bank Reconciliation Statement

                               October 31, 2018

Bank Balance                        

                                                                        Amount$

Bank cash balance as per statement             11,725

Add: Adjustment

       Deposits outstanding                               3,025

       (74,320 - 71,295)

       Bank error                                                  300

Less: Adjustment

         Check outstanding                                  1,485

         (72,467 - 70,983)

Bank balance as per Reconciliation              $13,567

Company's Cash balance

                                                                                   Amount$

Company's Cash balance as per General Ledger    8,397

Add: Adjustment

         Interest earned                                                    320

         Note collected                                                      5,000

Less: Adjustment

         Bank service fees                                                 150

Company's Cash balance as per Reconciliation         13,567

Thus, the accurate cash balance as of December 31, 2016 is $13,567

2. Required entries to modify the cash balance.

Date      Account Title and Explanation               Debit     Credit

31 Oct   Cash                                                            $5,320

                   Notes Receivables                                              $500

                    Interest revenue                                                 $320

              (For recording cash increase)

Date   Account Title and Explanation               Debit     Credit

31 Oct  Service charges                                        $150

                  Cash                                                                  $150

            (For recording cash decreases)