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Stolb23
21 day ago
6

When Benjamin purchased a camera at Best Buy, the cashier asked him for his home zip code. Which of the following approaches was

Best Buy using to identify the trade area for the store?
A) Customer clustering
B) Residential research
C) Financial demographics
D) Geographic research
E) Customer spotting
Business
1 answer:
Nady [3.6K]21 day ago
4 0

Response:

The right choice is E) Customer spotting.

Clarification:

Identifying customer needs is the third phase of the six required steps to enhance selling opportunities.

Identifying needs entails asking your customer a set of pre-prepared questions to uncover:

  1. What their actual requirements are
  2. Whether the products or services in your offering align with those needs.

Failing to effectively identify needs leads to operating in the dark, resulting in numerous missed chances for success.

Remember, this is the step where it’s crucial to listen closely to what the customer communicates.

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