Answer:
Cuando Garrett repite las palabras de Emilio.
Explanation:
Esto ocurre porque Garrett está concentrado en el momento y vivenciando lo que se está expresando.
Response: We are sorry to hear that the gym bag you bought was defective, and we apologize for any hassle this may have caused you. This response is an effective way to calm down customers.
Justification: This response is effective in calming customers because it acknowledges their feelings and expresses genuine regret.
Answer:
The illustration conveys that when communication barriers are present, none of the individuals involved can exchange information effectively.
That's how I interpret it.