You're in a conference room with Javier and Jim, an assistant director who reports to you. The other three people in the room, i

Question

1 month ago

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You're in a conference room with Javier and Jim, an assistant director who reports to you. The other three people in the room, i

ncluding your friend Emily, report to Jim. Javier ends the meeting by saying, "So that’s just the way we do things around here." One of your employees asks, "Could you tell me a bit of detail about our projection goals?" Javier responds, "No, you all know enough—you do your jobs and let me work out the details. This meeting is over. Turn to your neighbor and give our secret GIMME handshake." People jostle, rolling their eyes, and perform a middle-school-type crazy handshake. In what ways do you see the organizational culture of Leland Enterprises transmitted?

Business

1 answer:

stepan [3K] · Answer 1 · 2026-02-24T15:12:46+03:00

Full question:

As a manager at the headquarters of Leland Enterprises, a transportation firm, you answer to the director, Javier.

Javier is recognized in the workplace for his short temper—quick to express anger and slow to offer compliments. He frequently humiliates individuals in public when he perceives their performance as lacking, which is often. Despite this, upper management appreciates his decisiveness and expertise in business analytics, leading to strong results for the company. They take a hands-off approach concerning his management style. Consequently, employee turnover is notably high as team members find they can either adapt to his leadership or depart without effecting change.

Decision Point: Javier's Goals

In a conference room with Javier and Jim, an assistant director who reports to you, you also have three other colleagues present, including your friend Emily, who report to Jim.

At the meeting's conclusion, Javier asserts, "So that's just how we operate here." When an employee inquires about specifics regarding projection goals, Javier dismisses the question stating, "You all know enough—focus on your tasks and allow me to manage the details. This meeting is adjourned. Now, turn to your neighbor and do our secret GIMME handshake." People fidget, rolling their eyes while doing a goofy handshake reminiscent of middle school.

In your view, how does the organizational culture at Leland Enterprises manifest?

Select the most appropriate options below and click Submit.

Ethics

Innovation

Symbols

Stories

Socialization

Language

Rituals

Answer:

Rituals

Explanation:

The example illustrates corporate rituals, which may be habitual sequences or ceremonies that reinforce the organization’s values, highlighting important goals and the hierarchy within the organization, exemplified by the request to perform the Gimme shake.