A standard work year is 2000 hours at the Luther Mill and it takes about an hour and a half to fill a customer order. The manage

Answer: The manager will require thirteen employees to handle the customer orders for the upcoming year.

Explanation: We will determine the necessary number of workers step-by-step.

STEP 1: Determine the projected number of customers for next year, given a 15% growth.

15,000 × 15% = 2250

Thus, the anticipated total of customers is

2250 + 15,000 = 17,250

STEP 2: Calculate the hours needed to fulfill all customer orders for the next year; as it takes 1.5 hours per order.

17,250 × 1.5 = 25,875 hours

STEP 3: Figure out the hours available per worker annually; considering that 2% of their time is taken for personal breaks.

2000 × 2% = 40 hours

Thus;

2000 - 40 = 1960 hours

STEP 4: Assess the number of workers necessary to accommodate 17,250 customers; given that each employee provides 1960 hours and the total hours required is 25,875 hours

25,875 ÷ 1,960 = 13.202

Hence, the manager needs 13 employees to manage the orders from customers.

Response:

Clarification:

Last year's customer orders totaled 15000

Predicted orders for next year with a 15% rise = 15000 x 1.15 = 17250

Each customer order takes 1.5 hours to fulfill

Total time needed to satisfy customer orders = 17250 x 1.5 = 25875

Knowing that the standard work year comprises 2000 hours

Hence, the effective work year with a 2% capacity cushion

= Standard work year x ( 1 – Capacity cushion %/100)

= 2000 x 0.98  = 1960 hours

Workers required by manager

= Total time needed for orders / effective work year

= 25875 / 1960  = 13.20, rounded to 13

Thus, the manager will require 13 workers next year