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taurus
14 days ago
11

The Ritz-Carlton Hotel trains each employee to note the likes and dislikes of regular customers and record this information into

a computerized guest history profile that provides information on the preferences of 240,000 repeat Ritz-Carlton customers. Through the use of this customer database, the Ritz-Carlton is able to provide more personalized service to its guests. If, for example, a guest prefers a feather pillow or always orders a glass of sherry before retiring, this information can be entered in the database and these needs can be anticipated and met. By providing more personalized service, the Ritz-Carlton is narrowing provider ________ of the gaps model of service quality.
Business
1 answer:
Mariulka [3.1K]14 days ago
8 0
The appropriate answer is: Gap 1. The Gap Model of Service Quality, often referred to as the Customer Service Gap Model or the 5 Gap Model, assists businesses in understanding and quantifying customer satisfaction. This scenario exemplifies Gap 1, known as the 'knowledge gap,' defined as the discrepancy between customer expectations and the service provided by the company.
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Pincus Associates uses the allowance method to account for bad debts. During 2021, its first year of operations, Pincus provided
Free_Kalibri [3151]

Answer:

Which journal entry did Pincus make to account for uncollectible accounts in 2021?

During 2021, the company identified $10,800 as uncollectible accounts.

Dr Allowance for Uncollectible Accounts $ 10,800

Cr Accounts Receivable $ 10,800

And how is the bad debt expense recognized for 2021?

Pincus predicts that 5% of the accounts receivable as of 12/31/2021 will not be collected.

Dr Bad Debt Expense $ 1,520

Cr Allowance for Uncollectible Accounts $ 1,520

Explanation:

Pincus rendered services totaling $268,000 on credit.

Dr Accounts Receivable $ 268,000

Cr Sales $ 268,000

In 2021, $10,800 was identified as uncollectible accounts.

Dr Allowance for Uncollectible Accounts $ 10,800

Cr Accounts Receivable $ 10,800

Using the allowance method for bad debts, when an account is written off, the company records a debit to the Allowance for Uncollectible Accounts previously estimated, and a credit to accounts receivable to adjust the accounts receivable balance.

By year-end 2021, cash collected from accounts receivable amounted to $226,800.

Dr Cash $ 226,800

Cr Accounts Receivable $ 226,800

REMAINING BALANCE

Dr Accounts Receivable $ 30,400

Pincus assesses that 5% of the accounts receivable at 12/31/2021 will be uncollectible.

Dr Bad Debt Expense $ 1,520

Cr Allowance for Uncollectible Accounts $ 1,520

5 0
28 days ago
Although appealing to more refined tastes, art as a collectible has not always performed so profitably. During 2003, Sotheby’s s
Nady [2956]

Response:

The yearly return on the investment in this sculpture is -4.46%.

Details:

Let PV represent the investment amount, while FV is the value after t periods.

FV = PV(1+r)^t

(1+r)^t = FV/PV

1 + r = (FV/PV)^(1/t)

r = (FV/PV)^(1/t) - 1

Here, t is the duration from 1999 to 2003, so t = 2003 - 1999 = 4 years.

FV is $10,311,500.

PV is $12,377,500.

  r = ($10,311,500/$12,377,500)^(1/4) - 1

  r = -0.0446

Consequently, his yearly rate of return on the sculpture is -4.46%.

6 0
1 month ago
1.
Mariulka [3175]
<span>1. Emir's request for an office with windows and a pleasant view indicates his desire for a pleasant working atmosphere. Thus, the answer is "b. his job environment". 2. Lei cycles to work daily to prep for the Olympics, which shows that her principles and work ethic are significant to her. Therefore, the answer is "d. her values".</span>
4 0
1 month ago
A federal bank examiner came to a bank in Jacksonville. He audited the books and he checked out the staff and the office facilit
Free_Kalibri [3151]

Answer:

Governments exercising eminent domain for public benefit.

Explanation:

The branch manager was charged due to a failure to recognize eminent domain for communal usage.

Eminent domain grants the government authority to seize private property for the benefit of the public.

The bank qualifies as a public entity, necessitating a public domain accessible to community members or for civic functions. This usage is expected to serve the public or potentially be assigned to third-party organizations.

3 0
28 days ago
E11-8 (Algo) Reporting Stockholders' Equity LO11-1, 11-3, 11-7 Abe's Steakhouse is the largest upscale steakhouse company in the
soldi70 [3139]

Answer:

Shareholders' equity                             current year                last year

Common stock:                                   $235,563.56              $234,053.56

Capital over par value:    $192,389,000.00        $170,431,000.00

Retained earnings:                       -$33,352,000.00       -$80,797,000.00

Total shareholders' equity           $159,272,563.56        $89,868,053.56

last year's common stocks = 23,405,356 x $0.01 = $234,053.56

current year's common stocks = 23,563,356 x $0.01 = $235,563.56

last year's capital over par value = $170,431,000

current year's capital over par value = $192,389,000

last year's retained earnings = -$80,797,000.00

current year's retained earnings = -$80,797,000 + $54,583,000 - $7,138,000 = ($33,352,000.00)

4 0
1 month ago
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