Answer:
A. Concurrent Control
Explanation:
Management control signifies the organized effort to set goals and develop suitable monitoring systems for the continuous evaluation of actual performance relative to the established goals or standards. When misalignments are detected, effective steps are taken to assess the extent of these misalignments and initiate corrective measures.
There are three distinct control types that organizations use in their strategic management practices: Feedforward, Concurrent, and Feedback Controls. These control measures focus on
Feedforward control emphasizes input management to ensure that predetermined objectives and performance criteria are accomplished with minimal or no deviations. This control system is also referred to as a preventive, steering, or predictive system. It guarantees that resources including financial, human, and capital assets are appropriately managed.
The feedback system, on the other hand, assesses the outcomes of processes to determine if there were any deviations from established performance standards. If deviations occur, adjustments are made to ensure future outputs meet standards.
Conversely, Concurrent Control is a system aimed at maintaining adequate levels of output and performance standards by overseeing current processes to ensure compliance. It is often referred to as the screening or yes-no control. It necessitates vigilant monitoring of ongoing tasks and interactions to prevent or mitigate deviations.
Contours, Inc is aware that the drill bit's life is capped at 100,000 holes and if allowed to reach this limit, the resultant hole sizes will deviate from the specified standards, becoming smaller than intended. Thus, Contours makes a decision to replace the bit after 95,000 uses to maintain quality and prevent deviations.
This exemplifies concurrent control, and the yes-no question posed is:
Are we at 95,000 drills? If so, replace the drill; if not, continue the process.
Although it incurs additional costs for Contours, as the drill could still function for another 5,000 holes before malfunctioning, the company opts for this preventive strategy.
