answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
dangina
1 month ago
6

A group of young patrons come into the venue after a sports event. They are loud and excited, celebrating a win for their team.

Some of the patrons seem as though they have already been drinking, and the other patrons in the venue have noticed this group.
A) How do you respond to these patrons? Issue the group with a warning to make sure they know the type of behaviour that the venue expects.
B) One of the patrons comes to the bar to order a few jugs of pre-mix alcoholic drinks for the group. Refuse service to the patron and explain why serving alcohol in this manner is irresponsible.
C) The patron is not happy that you have refused him service and he pressures you to serve the group the jugs of alcohol. More of the patron’s friends come over to the bar and start to make a scene, talking loudly for the rest of the venue to hear. D) How do you respond to this?
E) After you ask some of the patrons to leave the venue, others from the group start to get upset. They are getting more aggressive and you do not think you can handle the situation on your own. How do you respond to this?
Business
1 answer:
marusya05 [3.4K]1 month ago
7 0

Las respuestas correctas para estas preguntas abiertas son las siguientes.

A) ¿Cómo respondes a estos clientes? Emite una advertencia al grupo para asegurarte de que conozcan el comportamiento esperado en el establecimiento.

Podría decir algo así:

"Buenas noches, caballeros. Bienvenidos a nuestro lugar. Un placer atenderles. Me gustaría pedirles amablemente que eviten hacer demasiado ruido para respetar a los demás clientes en la sala."

B) Uno de los clientes se dirige al bar para pedir varias jarras de bebida alcohólica premezclada para el grupo. Niega el servicio al cliente y explica por qué servir alcohol de esta manera es irresponsable.

Podría decir algo como:

"Señor, con todo respeto debo informar que este lugar tiene la política de no servir alcohol a clientes que no pidan comida. Por lo que le pido que comprenda esta política."

C) El cliente no está satisfecho por haberse negado el servicio y te presiona para que sirvas las jarras de alcohol. Más amigos del cliente se acercan al bar y comienzan a hacer un escándalo, hablando en voz alta para que todos en el lugar puedan escuchar. D) ¿Cómo respondes a esto?

Podría decir algo como:

"Caballeros, por favor, no hay necesidad de comportarse así. Estoy siendo muy respetuoso y ofreciendo una explicación razonable. Nuevamente, les pido que se calmen, o me veré obligado a llamar a seguridad. No es necesario hacer más grande esta situación. Por favor, tranquilícense. Permítanme ofrecerles algunos cócteles especiales sin alcohol. Es un obsequio."

E) Después de pedir a algunos de los clientes que abandonen el lugar, otros del grupo comienzan a sentirse molestos. Se están volviendo más agresivos y no crees que puedes manejar la situación por ti mismo. ¿Cómo respondes a esto?

Sollicitaría la presencia de nuestro equipo de seguridad y al mismo tiempo llamaría a la policía para informarles sobre la situación. No lo haría solo porque yo manejaría el incidente. Anteriormente, como parte de nuestros sistemas y procedimientos, un miembro de mi equipo tomaría estas consideraciones y sabría qué hacer en una situación como esta, encargándose de contactar a seguridad, y si las cosas se complican, contactar a la policía.

You might be interested in
One local hospital has just enough space and funds currently available to start either a cancer or heart research lab. If admini
marusya05 [3422]

Answer:

The total payoff is  $50000

Explanation:

solution

The payment is represented at a certain point in a circular format.

This reflects the cumulative results and their probabilities.

The total payoff point is

total payoff  = 0.5 × $100,000 + 0.5 × 0

total payoff  =  $50000

It indicates that the best decision would be the cancer lab, as it presents the highest expected return of 60000  

 

8 0
19 days ago
n important consideration in the selection of a strategy is the ability of each alternative to satisfy agreed-upon objectives wi
Katen [3201]

Response: the VRIO framework

Clarification:

VRIO represents value, rarity, imitability, and organization. These four components are utilized to assess if a business possesses a competitive edge over other firms

It is important to highlight that the VRIO framework serves as an internal instrument for organizations.

3 0
13 days ago
Consulting life (10 points) Mt. Kinley is a strategy consulting firm that divides its consultants into three classes: associates
soldi70 [3439]

Answer:

A. 50

B. 4%

Explanation:

To determine the number of new MBA graduates that Mt. Kinley must recruit annually, we calculate the flow rate of associates by dividing the average number of associates by the flow time for associates.

Requirement A:

Flow rate of associates = Average inventory of associates / Flow time of associates

Flow rate of associates = 200/4

Flow rate of associates = 50

Thus, the company needs to hire 50 new MBAs each year.

Requirement B

The likelihood of an associate advancing to partner is 20% x 20%

This results in a probability of 4% for an associate to become a partner

Therefore, the probability that a new employee at Mt. Kinley will be promoted to partner stands at 4%

Working

The manager flow rate equals the average inventory of managers divided by their flow time

The flow rate of managers = 60/6

The flow rate for managers totals 10 per year

For partners, the flow rate is calculated as the average inventory of partners divided by their flow time

The flow rate of partners = 20/10

This results in 2 partners per year

The probability of an associate becoming a manager is given by 10/50

yielding a probability of 20%

The chances of progressing to partner stands at 2/10

indicating a 20% chance of becoming a partner

3 0
13 days ago
Greg Downs recently has noticed that the plant he is managing is delivering only 30 percent of its products on time. To determin
Katen [3201]

Answer:

A democratic leader

Explanation:

A democratic leader is characterized by a participative approach to leadership, representing a shared form of leadership where decisions are made collectively by all leaders.

In this scenario, everyone within the organization or company has the right to contribute and share new ideas or perspectives.

Therefore, in the context of the question, Grey is depicted as a democratic leader since he gathers all department heads to engage in the decision-making process.

6 0
17 days ago
Calculating Net Cash Flow from Operating Activities (Indirect Method) Lincoln Company owns no plant assets and reported the foll
Mariulka [3449]

Response:

(a) Cash flow generated from operating activities = 115,000

(b) Operating cash flow (NCOA) to current liabilities (CL):

Total current liabilities = 22000+9000 = 31000

NCOA relative to CL = 115,000/31000 = 3.71

Clarification:

Income Statement

$

Revenues 750,000

Cost of Goods Sold (470,000)

Gross profit 280,000

Salaries expenses (110,000)

Rental expenses (42,000)

Insurance costs (15,000)

Net Profit 113,000

Cash flow Statement

Net Profit 113,000

Cash flow derived from operating activities:

Increase in Accounts Receivable (54,000-49,000) (5,000)

Reduction in Inventories (66,000-60,000) 6,000

Growth in prepaid Insurance (8000-7000) (1000)

Rise in Accounts Payable (22000-18000) 4000

Decrease in wages payable (11000-9000) (2000)

Total increase in cash flow from operating activities 115,000

5 0
16 hours ago
Other questions:
  • An investor paid $43,000 for a lot and $520,000 to have a strip mall constructed on it. he has depreciated the property for the
    5·1 answer
  • Amy and Jack were loyal customers of GreenFoods, a local grocery store. However, after a couple of incidents where they had to r
    14·1 answer
  • Provide an argument of why an organization should design and implement a Benefits Plan that complements its overall corporate vi
    13·1 answer
  • Peter, who works at a go-kart manufacturing company, parts for karts co., became aware after talking with co-workers that he was
    5·1 answer
  • Reck Corporation uses activity-based costing to assign overhead costs to products. Overhead costs have already been allocated to
    9·1 answer
  • Jaguar Ltd purchased a machine on 1 July 2016 at the cost of $640,000. The machine is expected to have a useful life of 5 years
    5·1 answer
  • The fixed and variable costs​ (in U.S.​ dollars) for the new recycling plant that Eldon Yi is opening in Australia are computed
    14·1 answer
  • A _____ is a set of functions or activities within an organization that work together for the aim of the organization.
    8·1 answer
  • Statement of stockholders’ equity Financial information related to Organic Products Company for the month ended June 30, 20Y9, i
    15·1 answer
  • Feldspar Inc. is considering the capital structure for a new division. Management has been given the following cost information:
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!