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Alex73
2 months ago
6

1. describe the it architecture (both type of it architecture and its information system parts) at pepsiamericas before its cust

omer optimization initiative.
2. describe the customer intimacy and operational excellence related information problems that drove pepsiamericas to adopt a more aggressive attitude towards the capture, use, and dissemination of information.
Business
1 answer:
stepan [3.5K]2 months ago
8 0

Answer:

Information technology architecture can be seen as a comprehensive outline of the various assets needed for information processing to attain business goals.

Explanation:

In today’s society, businesses heavily rely on information. Information technology architecture concentrates on three primary levels within an organization: the server, middleware, and client.

At PepsiAmericas, the Next Gen initiative convinced leaders that technology initiatives must add value. Technology created a unified platform for standardized procedures.

The first move made by Johnsen involved forming an IT governance board that included CEO Robert Pohland and COO Ken Keiser.

Pepsi Americas acknowledged the architectural and structural variances between itself and its subsidiaries.

Conversely, operational excellence refers to providing dependable products and services to clients at competitive rates, while customer intimacy involves targeting specific markets and tailoring offerings to fit niche demands.

Operational excellence aims to reduce operational costs in order to provide competitive pricing.

Employees at Pepsi Americas realized that driver turnover was no longer a priority and recognized that economic downturns required operational adjustments. Consequently, PepsiAmericas needed to reassess their operations as demand waned and find solutions to prevent resource wastage.

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