Answer: Instant messaging allows for immediate communication via the Internet.
Explanation:
Messages are received immediately upon dispatch.
B. Control, Convenience, Litigation, Speed
The user has authority over it, it is user-friendly, can serve as evidence in legal matters, however, it can be intrusive and potentially disrupt the recipient, plus the presence functionality can only be determined after it has been sent and received.
An essential lesson imparted by the Starbucks leadership lab to its store managers includes fostering a sense of pride in the corporation and a sense of responsibility, as well as recognizing the significance of maintaining a positive customer interaction and aiding managers in cultivating that favorable atmosphere within their stores.