Answer: 4.85%
Step-by-step explanation: productivity = parcels delivered / count of drivers.
When the parcels delivered totaled 103,000, the average driver count was 84, resulting in productivity of
103,000 / 84 = 1226.19
In the instance when the parcels delivered amounted to 112,800, the mean number of drivers was 96, leading to a productivity of
112,800 / 96 = 1166.67
Consequently, the change in productivity is calculated as 1226.19 - 1166.67 = 59.52.
The initial productivity stands at 1226.19
the final productivity is 1166.67
The percentage change in productivity can be expressed as the change in productivity divided by initial productivity, multiplied by 100
% change in productivity = 59.52 / 1226 * 100
% change in productivity = 4.85%