Response: We are sorry to hear that the gym bag you bought was defective, and we apologize for any hassle this may have caused you. This response is an effective way to calm down customers.
Justification: This response is effective in calming customers because it acknowledges their feelings and expresses genuine regret.
The simile draws a parallel between two imagery concepts, allowing the term "what" to link various elements, providing a fresh perspective on the poem. The implication is that time's passing is unavoidable, bringing along the sensation of forgetting. Oblivion accompanies us much like the daily presence of heaven, surfacing in every context.
The appropriate selections for each drop-down menu are these:
In the article "The Melting Arctic," persuasive methods are employed to influence public opinion. One technique used is scientific data, which depends on evidence presented through graphs, charts, and facts. Additionally, the article uses expert opinion, which means a recognized professional endorses a particular idea or viewpoint.
On the other hand, the NOAA video appeals to the audience's emotions by showing animals. It conveys passionate assertions about the deteriorating conditions in the Arctic and how these negatively impact wildlife.
The phrase "in contrast" signals that what follows opposes what has been mentioned before. Since the first paragraph emphasizes scientific evidence, the second should appeal to the opposite—feelings and beliefs. Among the adjectives provided, "passionate" is the only one positively matching "emotions."